EgyptAir has signed an Agreement with Hitit Computer Services to use Crane Frequent Flyer System to enhance their Loyalty Program as the airline prepares for joining an alliance. The software enables the airline to improve customer service and create a solid foundation for its EgyptAir Loyalty Program.
Crane FF System developed by Hitit was selected from a number of software systems because of the versatility and user-friendliness of the system along with Hitit’s continued support for the application.
With the combination of a diverse range of technical skills and expertise in the airline industry, committed and hige customers’ unforeseen future demands. Consequently, as part of EgyptAir’s strategic plan of modernization, it has selected Hitit as the provider of Loyalty (Frequent Flyer / CRM) solution. It is important to note that such selection is integrated within the company’s commercial sector IT plan to adopt state of the art technology as evident in many other cases; Amadeus deal being the most recent.