Athens, July 12th, 2012 – Aegean Airlines achieved a remarkable success at the 2012 World Airline Awards, with air travellers again voting Aegean Airlines as Best Regional Airline in Europe.
The Survey, conducted by global aviation research organization SKYTRAX, polled over 18 million business and leisure air travellers from 100 countries, with the winners of these passenger’s choice awards announced at the Farnborough Airshow, UK on 12th July 2012.
“For the third time in four years, Aegean Airlines customers have ensured that the airline achieves its deserved recognition by winning the award for the Best Regional Airline in Europe. This repeat result is an excellent achievement and Aegean Airlines should be proud of this customer recognition of quality consistency. Aegean Airlines continues to be a favourite amongst passengers and it is very noteworthy that it has also maintained its place in the top-25 global airlines,” said Edward Plaisted, CEO of SKYTRAX.
Dimitris Gerogiannis, CEO of Aegean Airlines stated: “It is the third time in a span of four years that passengers have honored us with the award for Best Regional Airline in Europe. The consistency and repetition of this award is the best recognition of the high standards greek tourism can provide especially during these times and that is something that fills us with pride. I would like to thank everyone at Aegean for their everyday efforts and of course our passengers for their continued trust and support. It is more important than ever to prove that Greece, its companies and its people deserve such awards.”
Air travellers were surveyed by telephone, questionnaires and online about their experiences with airlines on the ground and in the air during a 10-month period. The survey measured passenger satisfaction across more than 38 key performance indicators of airline front-line product and service, including check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service. The Survey covered 246 airlines, from the largest international airlines to smaller domestic carriers.