The Aegean coast in the city of Izmir was the setting for this year’s annual Crane Users Conference, held between 27-29 September. Many of Hitit’s clients were in attendance to make the event one of the most memorable since the conference began.
Keynote speakers included Editor of Inside Flyer, Randy Petersen, Managing Director of Global Flight, Ravindra Bhagwanani and Carlson Marketing Worldwide Client Strategy Director, Bernadette Kirby.
The rich agenda also had various presentations from Crane user clients, sharing their successes and the challenges they have faced with their loyalty and CRM initiatives. Members of the Hitit team also made presentations relevant to industry issues as well as enhancements to Hitit products and services. Points.com were also in attendance to provide an update on recent product and corporate developments.
As usual the Crane Users Conference was the platform for the launch of the latest version of Crane FF. This year marked the 10th anniversary of Crane FF and the introduction of Crane FF Version X. In addition, the latest release of Hitit’s customer affairs solution, Crane 4C Version 5.0 was also unveiled.
The end of the first day’s proceedings was marked by an unforgettable panel where Randy & Ravindra Discussed Frequent Flying.
To close the event, and in an echo of years gone by, Beach Party 2 was held on the soft sands on the private beach of the Surmeli Hotel Ephesus, the venue for this year’s conference.
January 20th, 2011